Suzanne Tsacoumis - President

As we celebrate our successes, we also are anticipating strategic growth in the future. We will continue to evolve and change in ways that allow us to be more responsive to clients and to have an even greater impact.

Suzanne Tsacoumis, Ph.D.

President and Chief Executive Officer

Suzanne Tsacoumis - President

As we celebrate our successes, we also are anticipating strategic growth in the future. We will continue to evolve and change in ways that allow us to be more responsive to clients and to have an even greater impact.

Suzanne Tsacoumis, Ph.D.

President and Chief Executive Officer

Contributions to Society

We contribute to society by helping organizations hire and develop the right people, helping workers and students find their best career path, ensuring assessment tools are validated and implemented fairly, and evaluating programs for accountability.

TALENT MANAGEMENT

The Department of Homeland Security (DHS) turned to us to help overhaul its human capital management program for cybersecurity professionals across components. Designed to rethink all aspects of the traditional civil service system, the Cybersecurity Talent Management System ranged from recruitment to compensation to performance management.

ASSESSMENT SOLUTIONS

We developed, validated, and implemented five pre-employment physical ability assessments for the Electrician’s Assistant job at San Diego Gas & Electric (SDG&E) in compliance with federal statutes. This project included job analysis, test development, content and criterion validation, documentation, and implementation steps and materials.

PERSON-JOB FIT

For more than three decades, HumRRO has supported the Defense Testing Assessment Center’s mission-critical work on the Armed Services Vocational Aptitude Battery (ASVAB) and, more recently, its Career Exploration Program (CEP). The ASVAB and CEP are critical programs for acquiring and engaging new talent for the U.S. military—enabling the services to recruit and access hundreds of thousands of applicants each year. In 2021, we signed a five-year contract to advance these programs using new or emerging techniques in machine learning and natural language processing, among others.

PROGRAM & POLICY EVALUATION

Colorado’s Office of the State Auditor engaged HumRRO to assess whether the requirements of the state accountability system described in the statute are being implemented as intended. We presented the results of the year-long study to the Colorado State Board of Education and the Colorado Legislative Audit Committee.

EXPERT CONSULTING

We comprehensively reviewed the Wisconsin Center for Education Research and WIDA ACCESS assessment system’s psychometric processes and activities. Our evaluative work identified strategies to improve the efficiency of psychometric processes without sacrificing the validity and reliability of the assessment scores, and we provided a clear set of recommendations to improve operational processes.

Contributions to Science

We contributed to science and shared our work and expertise by publishing more than 80 articles and studies in academic journals and delivering presentations at numerous conferences, including these examples:

PUBLICATIONS

Journal of Educational Measurement,
Fall 2022 Special Issue

EDITORS: David Dorsey, Ph.D., Vice President, and Hillary Michaels, Ph.D.

IMPACT: Features original research articles from practitioners and researchers tackling the challenges of AI validity arguments in educational assessment domains.

Military Psychology, 2022

EDITORS: Deborah Gebhardt,
Ph.D., Principal Scientist
(with Todd Baker, Ph.D.)

IMPACT: Features original research articles from practitioners and researchers tackling the challenges of AI validity arguments in educational assessment domains.

PRESENTATIONS

2022 International Personnel Assessment Council Annual Conference

KEYNOTE SPEAKER: Suzanne Tsacoumis, Ph.D., President & CEO

IMPACT: Shared her expertise on
technological advances, such as rich media (i.e., animation, video), automated scoring, and artificial intelligence, in high-stakes assessments.

62nd International Military Testing Association Conference

KEYNOTE SPEAKER: Deirdre Knapp, Ph.D., Principal Scientist

IMPACT: Shared insights on impactful military selection and classification research.

Contributions to the Profession

Our staff shared their time, talent, and expertise with many different professional organizations over the past two years, including in the following roles, and several were recognized for their service.

LEADERSHIP AND RECOGNITION

Beth Bynum - Manager

American Psychological Association Beth Bynum, Ph.D., Manager

Member: APA Committee on Psychological Tests and Assessment (CPTA)

Dan Putka - Principal Staff Scientist, Personnel Selection & Development Program

Dan Putka, Ph.D., Principal Scientist

Member: SIOP’s Task Force on Artificial
Intelligence (AI) Based Personnel
Assessment and Prediction

AWARD WINNING CONTRIBUTIONS

Gavan O'Shea - Manager, Business Development

2022 Society for Industrial and Organizational Psychology (SIOP) Fellow

RECIPIENT: Gavan O’Shea, Ph.D., Manager

GIVEN BY: Society for Industrial and Organizational Psychology

Deirdre Knapp - Vice President, Assessment and Evaluation & Education in the Workplace

2021 Distinguished Service Contributions Award

RECIPIENT: Deirdre Knapp, Ph.D., Principal Scientist

GIVEN BY: Society for Industrial and Organizational Psychology

Giving Back

Named in honor of HumRRO’s founding director, the Meredith P. Crawford Fellowship is one of the most prestigious awards, granting a non-renewable $12,000 stipend, in the fields of human resources and organizational behavior.

Suzanne Tsacoumis and Chen Tang shaking hands, Chen Tang holding and displaying the award

2022 Recipient:
Chen Tang
University of Illinois
Urbana-Champaign’s School of Labor and Employment Relations

Ernest O’Boyle, Ph.D., presented Ji Woon (June) Ryu with the Crawford Fellowship Award on behalf of HumRRO.

2021 Recipient:
Ji Woon (June) Ryu
Kelley School of Business
Indiana University in Bloomington

Client Testimonials

HumRRO is a valued partner to the Kentucky Department of Education because of the quality of work, professionalism, and top-notch team members who work collaboratively with KDE. When presented with difficult situations, HumRRO investigates, thinks creatively, and offers innovative solutions for our unique circumstances. The level of research conducted, data analyzed, and information reported is unparalleled, making them a national leader in the educational research field.

Kevin O’Hair

Academic Program Manager, Office of Assessment and Accountability
Kentucky Department of Education

What stands out from our experience with HumRRO is their commitment to understanding our organization’s needs and tailoring their solutions to meet those needs. I would highly recommend partnering with HumRRO to anyone looking for a reliable and innovative partner. They are flexible and committed to delivering high-quality solutions that are tailored to their clients’ specific needs, and they deliver results.

Lucero Robles, LCSW

Director, Quality Assurance
California Mental Health Services Authority

The many years of partnership with HumRRO and their expertise in career assessments has been invaluable to the College Board. We trust them because they deliver quality work while understanding the needs of the students we serve. Thanks to HumRRO’s support, we are confident that the career insights and guidance we provide to millions of high school students through the digital SAT Suite and BigFuture are evidence-based, engaging, and impactful.

Yoko Kono

Director, Partnership Management
BigFuture

The College Board